Diving & Snorkelling Terms & Conditions:
Certain medical conditions and medications may preclude some people from diving. For more advice please contact us. Minimum age for diving is 12 years. We recommend a wait of 12 hours but preferably 24 hours, if doing multiple dives, before ascending to an altitude of 300 metres or greater. Snorkelling can be a strenuous activity. Please use caution and inform our crew of any medical conditions.
Cancellation and Refund Policy:
- For cancellations after 6pm on the day prior to travel a 100% cancellation fee will apply.
- For cancellations between 12 midday and 6pm on the day prior to travel a 50% cancellation fee will apply.
- For cancellations before 12 midday on the day prior to travel no cancellation fee will apply.
- Any Environmental Management Charge collected is to be refunded.
- Any refund given will be by the same method payment was made.
- On rare occasions, services can be subject to the effect of weather or unforeseen circumstances. Should a cruise not operate for any reason passengers will be offered an alternative day of travel or a refund will be authorised.
- A change of travel date can be made to your booking without incurring any cancellation fee.
Christmas Day Surcharge:
A $20 per passenger surcharge is added to Christmas Day bookings.