Terms and Conditions
Cancellations, transfers or non-attendance
If you cancel your course, on or within 7 days of the start date, no refund will be given.
If you cancel a course with more than 7 days notice, a refund will be offered, less $100 fee.
If you fail to attend your course, no refund will be given; rebooking will be at full cost.
You may transfer your course to a new date once, free of charge, with more than 7 days notice.
Transfers made between 24hrs and 14 days of the start date will incur a $100 fee. No exceptions.
Any cancellations made within 24hrs of your course start time will result in forfeit of the course and rebooking will be at full cost.
If you have indicated yes to any of the questions on the Dive Medical, then a medical certificate will need to be provided at time of booking or prior to the course start date, stating you are ‘fit to dive’ unconditionally. Failure to do so will result in forfeit of the course and rebooking will be at full cost.
In the case of a failed Dive Medical, a medical signed by a qualified diving physician stating that you are medically unfit to dive must be provided 7 days prior to the course beginning in order to secure a refund.
If an emergency medical condition manifests within 24hrs of your course start time, proof must be provided in order to transfer your course at the reduced rate of $100.00.
If a medical condition manifests outside of 24hrs and temporarily prevents you from completing the course, the above conditions apply.
You may transfer a course to a friend or family member at least 24hrs before the start time for a $100 rebooking fee.
If you have signed up for the Scuba Schools International (SSI) online training more than 90 days prior to your cancellation or transfer, the cost of the training will also be deducted from any refunds.
If you fail to complete the course during the scheduled time, a fee of $100 is payable to complete the course at a later date.
Any courses purchased through a special offer or discounted price are strictly non-refundable. You may however, transfer the course to a friend or family member; the above conditions apply.
All fees are per person.
Courses are subject to minimum numbers and appropriate weather conditions.
MAGNETIC ADVENTURE DIVERS PTY LTD (PRO DIVE MAGNETIC ISLAND) will endeavour to confirm all courses the day prior to Day one of the course, on review of the latest weather forecast but reserves the right to cancel at any time.
Failure to adhere to all of the pre-course requirements found on your voucher (including completion of any online training and the online medical questionnaire) will result in cancellation of the course. No refund will be given, and rebooking will be at full cost.
You must be able to swim 200m and tread water for 10 minutes. Failure to perform these swim tests within the allocated time frame will result in course cancellation without refund and rebooking will be at full cost.
All courses must be complete within 90 days of the original start date.
Our minimum age for Learn to Dive programs is 12yrs+
Under 18’s must have a parental waiver signed by parent/guardian on day one of the course.
All verbal instructions are in English only and you are required to be proficient in English. No translation services are available or can be used during the course and other students cannot translate on behalf of the instructors.
All students are strongly advised to purchase a comprehensive Travel Insurance policy that covers:
- Trip / Course Cancellation
- Lost / damaged personal belongings or equipment, due to any reason, and
- Evacuation and Medical cover (if Scuba Diving ensure this is covered in the policy)
Note: In a medical emergency, any evacuation, vessel relocation or medical expenses are the financial responsibility of that passenger.
For full Terms and Conditions visit the website - prodivemagnetic.com/about-us/terms-and-conditions/